Choosing
the right repair facility
You have the right to
select the shop of your choice. Be sure to ask for references,
look for thank you letters from other satisfied customers. Bottom
line, if you do not "Feel" right about leaving your
vehicle there then don't. Go somewhere where all of your questions
are answered and where you do feel comfortable. Pick
a repair shop, leave your automobile there and then notify your
insurance agent.
Do
I need three estimates?
No. By Ohio State Law you are only required to get one estimate
from any body shop of your chosing. You can still get as many
as you like, the insurance company cannot demand any. Select a
repair facility of your choice before you discuss the claim with
your Insurance Company. Do not drive damaged vehicle. The Insurance
Company has 6 days to inspect damage initially and 2 days to inspect
any additional damages. You can require the insurance company
to go to you for their inspection of damage.
Authorized
repair shops?
An Insurance Company
may attempt to steer you to one of their authorized or "contracted"
repair shops. Beware these shops may have cut deals with that
insurance company or have agreed to attempt to sell you cheap
aftermarket parts. Just tell your insurance company "no!"-
it's your power word. We are not bound to any contract
to any insurance company. We choose to not cut deals at
the expense of you or your vehicle. We are an independant, family
owned business that you can trust and it will always be that way.
Do
you still have questions?
We feel that our job
is far more than just repairing your vehicle. We will do our very
best to always insure that your best interest is always priority
one. To make sure we do that we always try to help keep our customers
well informed to the policies and practices of not only insurance
companies but other shops as well. So if at anytime you have any
questions regarding your insurance company, your repair or if
you have any other general question, even if we aren't your body
shop of choice FEEL FREE TO CONTACT US ANYTIME.
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Collision & Customs Management